Live Examples Inspiration Features Why Us How It Works Pricing FAQ Get Started
✦ Built for STR Owners

Your guests deserve more than a PDF or a generic digital guide

A custom guest guide built specifically for your property — designed to generate more 5-star reviews, drive repeat bookings, and make every guest feel like they found the perfect place to stay.

Sunset Oasis guest guide home screen
The Dune House — beach style
Ridge & Pine — mountain style
Alpine Ascent — ski style
Red Mesa — desert style
Suite 40B — city style
Still Water — lake style
Live Examples

Two properties. Two markets. Both live.

Click either guide below to open the real thing — no demo, no mock-up, just the actual guest experience your guests would see.

Sunset Oasis guide
Beach · Panama City Beach, FL

Sunset Oasis

4 bedrooms · 8 beds · Up to 16 guests. A fully custom guide covering rooms, local favorites, events, house rules and more.

Open Live Guide →
QR code for Sunset Oasis guide
Want to view the site on your phone?Scan to open the live guide and see exactly what your guests experience.

Slopes to Shore

Tahoe City, CA

Home
Rooms
Ski
Eats
WiFi
SlopesToShore
Weather
34°F ❄️
Welcome
Welcome to the mountains! Whether you're here to ski or just breathe the air, we've got you covered.
This Week
⛷️ Powder Day at Palisades
🍺 Brewery Night · Tahoe City
Mountain · Tahoe City, CA

Slopes to Shore

A mountain retreat steps from Lake Tahoe — custom guide covering ski conditions, local dining, trails, house info and more.

Guide Coming Soon
Design Inspiration

Six directions. Endless combinations.

Every Haven Guide is custom-built for your property. These are just starting points — each with its own personality, layout, colors, and feel. Love one? Mix pieces from several? Want something completely different? Your guide, your way.

beach style mockup
Coastal · Beachfront
The Dune House
Warm boutique feel with ocean tones, elegant serif type, and large pill buttons.
mountain style mockup
Mountain · Cabin Retreat
Ridge & Pine
Heritage lodge badge styling with forest greens, gold accents, and paired sharp buttons.
ski style mockup
Alpine · Ski Resort
Alpine Ascent
Crisp alpine luxe with deep navy, silver mountain marks, and minimal line buttons.
desert style mockup
Desert · Southwest
Red Mesa
Warm Southwestern with terracotta tones, illustrated scene logos, and rounded pill buttons.
city style mockup
Urban · Metropolitan
Suite 40B
Editorial urban-luxe with art-deco brass accents, charcoal palette, and bold solid buttons.
lake style mockup
Lake · Nature Escape
Still Water
Serene and natural with sage greens, quiet typography, and understated text-link buttons.

These are examples, not templates. Tell us your vision — pull elements from multiple styles, invent something new, or give us free rein. Every guide is built from scratch for your property.

Start Your Guide →
What You Get

Everything your guests need,
nothing they don't

Every guide is built from scratch — your photos, your voice, your recommendations.

📱

Mobile-First Design

Built specifically for phones. Guests tap through it naturally — no pinching, no scrolling walls of text.

🏠

Your Own Domain

Hosted at yourproperty.com — not buried inside a third-party app. Guests go directly to you.

🗓️

Monthly Events Calendar

Every month your local events calendar is refreshed with what's actually happening near your property — keeping guests informed and your guide feeling current. Included with all subscription plans.

🌤️

Live Weather

A real weather widget shows current conditions at your property. Useful and impressive on first open.

📷

Room Galleries

Every room gets its own photo gallery. Guests know exactly where everything is before they even arrive.

Host Recommendations

Your personal picks — written in your voice, styled as trusted local advice from a friend.

🔍

Full-Text Search

Guests can search for anything instantly. Less texting you at 10pm, more enjoying their stay.

🎨

Custom to Your Property

Colors, layout, and tone that match your property's personality. Not a template anyone else is using.

One File. Zero Headaches.

No app to install, no account for guests to create. Share a link — it just works.

📲

Saves to Their Home Screen

Guests can add the guide to their phone's home screen like an app — tap to open anytime, even offline. And when they're ready to book again, the guide is already there waiting.

📱

QR Code Included

Every guide comes with a custom QR code. Put it in your welcome binder, on the fridge, in your Airbnb listing — guests scan and they're in instantly. No typing, no searching.

🔁

Drives Repeat Bookings

Because the guide stays on guests' phones after checkout, your property stays top of mind. When they're planning their next trip, you're already a tap away — before they even open Airbnb.

Why Haven Guide

Not just another guest guide tool

TouchStay, Hostfully, Guesty — they're subscription platforms. You rent them forever, and every guide looks the same.

Haven Guide
TouchStay / Hostfully
PDF / Binder
Custom-built for your property
Template only
Varies
Hosted on your own domain
Their platform
Fully managed hosting included
We handle it all
Also managed
Auto-updating local events
Some
Live weather widget
Some
Room-by-room photo galleries
Limited
No app install needed for guests
The Process

Simple from start to launch

You fill out a form. We handle everything else. Your guide is live in 14–21 days.

1

Fill Out the Intake Form

Tell us about you and your property. We pull most of the details straight from your Airbnb or VRBO listing — so the form only asks for what we can't find there. Takes about 10 minutes.

2

Zoom Call With Us

We hop on a quick call to get to know you and your property. The details that make a great guide — personality, quirks, the things guests always ask — come out in conversation.

3

We Build Your Guide

We design and code a custom guide specific to your property. You'll get a preview to review and approve before anything goes live.

4

Your Guide Goes Live

We launch it on its own domain. Start sharing the link with guests — in your Airbnb listing, check-in messages, wherever works best.

Pricing

Priced by size. Same guide for everyone.

Every Haven Guide is custom-built, fully featured, and hosted on its own domain. The only thing that changes is the size of your property — and what it costs to build.

Every Haven Guide Includes
  • Custom design & code
  • Your own domain
  • Room-by-room photo galleries
  • Local events feed
  • Live weather widget
  • Host recommendations
  • House rules & check-in info
  • Home systems & appliance guides
  • Full-text search
  • QR code & home screen install
  • Mobile-first, responsive design
  • Hosting on our infrastructure
1–2 Bedrooms
$497
one-time build
3–4 Bedrooms
$797
one-time build
5–6 Bedrooms
$1,097
one-time build
7+ Bedrooms
$1,097+
+ $175 per bedroom above 6
Optional Care Plans — Keep Your Guide Fresh
Silver
$49
/month
Automated monthly local events update. Your guide stays current — no effort from you.
Gold
$69
/month
Events update + 2 manual changes per month. Perfect for occasional tweaks.
Platinum
$89
/month
Events update + 4 manual changes per month. For hosts who keep things dialed in.
Optional Add-Ons — Take Your Guide Further
✦ Guest Welcome
Know who's coming before they arrive
Guests fill out a short, friendly welcome form when they first open your guide — who's in their group, any celebrations, whether kids are along, and more. You get an email (and optional text) before they arrive, so you can make their stay feel personal from the start.
$97 one-time setup + $9 /month
For Property Management Companies

Full guides for every property. Volume pricing that scales.

Same full-featured Haven Guide for every property in your portfolio — nothing stripped down. Per-property pricing that gets better as you grow, plus dedicated care plans built for managing at scale.

Build Pricing (Per Property)
5–9 properties
$397 / property
10+ properties
$297 / property
Care Plans (Per Property / Month)
5–9 properties
$59 / property / mo
10–24 properties
$45 / property / mo
25+ properties
$35 / property / mo
Includes automated monthly events update, unlimited reasonable content changes, and priority turnaround across your entire portfolio. Fair use applies.

Not on a care plan? As-needed updates are available anytime at $100/hour, 1-hour minimum.

Good Questions

A few things hosts usually ask

We'd rather you know exactly how this works before we talk.

Who owns the guide?
The content is yours — your photos, your recommendations, your words. The guide is built around your property and no one else's. The domain and hosting live on our infrastructure so you never have to touch a server or manage a subscription yourself. We handle all of that.
What happens if I don't get a monthly care plan?
Your guide stays live. We keep it hosted at no additional charge — the one-time build fee covers you. The difference with a care plan is that your local events update automatically every month and you get access to manual changes. Without one, updates are available at $100/hr whenever you need them.
What if I want to move on later?
No hard feelings and no headaches. We'll hand you the complete guide file — everything we built — and help you transition it wherever you want. The content we created together is yours to take. We just ask for reasonable notice so we can get everything packaged up cleanly.
Do my guests need to download an app or create an account?
No. Your guide lives at its own web address — guests just open a link in any browser. No app, no account, no friction. You can put the link in your Airbnb listing, your check-in message, a QR code, anywhere. It works on every phone and every browser.
How do the local events stay updated?
Each month, we research and refresh your local events section — finding what's actually happening near your property and hand-curating what's worth highlighting for guests. It's one less thing for you to think about and one more reason guests feel taken care of. Included in all care plans starting at $49/month. Without a plan, events stay current as of your last update until you request a refresh.
How long does it take to get my guide?
We start your build within 7 days of receiving your completed intake form and photos. The full guide is delivered in 14–21 days. You'll get a preview to review and approve before anything goes live — we won't launch until you're happy with it.
What's Guest Welcome?
It's an optional add-on that turns your guide into a two-way conversation. When a guest first opens your guide, they see a short, friendly form asking who's in their group, whether they're celebrating anything, if kids are along, etc. — totally optional for them to fill out. If they do, you get the details by email (and text if you want), so you can personalize their stay before they even arrive. $97 one-time setup + $9/month — available for any guide.
Can guests save the guide to their phone?
Yes — and this is one of the most underrated features. Guests can add your guide directly to their phone's home screen, just like an app, with one tap. It opens instantly, works offline, and stays on their phone after checkout. That means when they're thinking about their next trip, your property is literally on their home screen. It's a passive remarketing tool that costs nothing extra.

Ready to give your guests something memorable?

Start with the intake form — it takes about 10 minutes and tells us everything we need to build your guide.

Start Your Guide → Email Us First